The 2025 Subaru Love Promise Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Livermore Subaru dedicated locally to the Love Promise?
Livermore Subaru's love promise commitment is to love and respect everyone. And give back to our local charities and thank them for all their hard work and effort into making the world a better place.
Valley Humane Society
Shepard's Gate
Love Promise Stories from Livermore Subaru
Subaru and Livermore Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Leukemia & Lymphoma Society Blanket Delivery - Kofo M
On July 10th, Livermore Subaru and the LLS Northern California chapter had the pleasure of delivering 80 blankets and 30 care kits to Kaiser Permanente - Dublin Cancer Center as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Livermore Subaru. This incredible act of generosity was warmly received by the Kaiser Permanente - Dublin Cancer Center staff, who were thrilled to distribute these comforting gifts to their patients. Being able to deliver a small gesture of comfort to patients perfectly captures why this program exists. Many thanks to Livermore Subaru and Kaiser Permanente - Dublin Cancer Center staff, not only for a memorable day, but for supporting LLS's mission to cure blood cancers and improve the quality of life of patients and their families.
Livermore Subaru Supports Tri-Valley Haven - Joshua S
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Livermore, this is a harsh reality. Helping others strengthens communities, which is why Livermore Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Livermore Subaru have helped nearly 900,000 children and adults in urgent need. On 02/20/2025, Livermore Subaru donated 204 coats to Tri-Valley Haven. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Valley Humane Society Thrives Through Challenges Thanks to Livermore Subaru - Amy F
We are deeply grateful to your team, and to Livermore Subaru for partnering with Valley Humane Society for Subaru Loves Pets month. This month was challenging for our shelter, as we contended with closure for construction for part of the month, and an outbreak of ringworm requiring us to put our cat population under medical isolation and quarantine for the last couple weeks of October. Despite these challenges, we had 52 adoptions during Subaru Loves Pets month! Thanks to the partnership with Livermore Subaru, we were able to offer fee waivers for animal adoptions. That means that 35 cats and kittens, and 17 dogs and puppies, were able to find a loving home with Livermore Subaru's help. From our team and the animals in our care — thank you for making this possible! Among the animals who found their perfect match were both of the dogs who visited the Livermore dealership — Norman Bates and Priscilla Presley, who were each adopted within 48 hours of visiting the team at Livermore Subaru! Norman Bates's adopters mentioned they had seen him on the Livermore Subaru Facebook post from Make a Dog's Day, and came in to meet Norman in person the very same day. Norman is a very bouncy, energetic, loving boy — and his adopters couldn't wait to bring him into their loving home! Priscilla Presley also found the perfect home the next day — see photo of her with her new family attached! I'm so glad you saw our post about Sheldon! Sheldon was actually our longest shelter resident and spent so much time with Valley Humane that he earned the title "Mayor of Kitty City." Sheldon is a wonderfully sweet, well-mannered lap cat who loves cuddling, but he has hypertrophic obstructive cardiomyopathy (HOCM), a genetic condition that thickens the heart muscle. Sheldon's heart condition will need monitoring and regular medication, but doesn’t stop him from living a full, happy life. This amazing cat was in our care for nine months waiting for the right adopter to come along, when a man came in who had been following Sheldon on our social media. He saw that adoption fees were sponsored by Livermore Subaru, and visited Valley Humane specifically to meet Sheldon— then took him home that very day! We were overjoyed he found a loving home during Subaru Loves Pets month. These outcomes really wouldn't have been possible without this partnership — adoptions throughout California shelters have been slow this year, and being able to offer free adoptions made such a huge difference for the 52 cats and dogs who found their new homes this October! We really couldn't have done it without your support! On behalf of all of us at Valley Humane Society, thank you from the bottom of our hearts!
Livermore Subaru Surprises Local Teachers - Amy F
In honor of Subaru Loves to Learn month, Livermore Subaru surprised 10 deserving teachers with classroom supplies and a $500 donation through the Adopt-A-Classroom Program. The Livermore Subaru Love Promise Team loaded up their cars on September 9th and arrived at Junction Avenue Middle School with boxes of supplies and heartwarming posters of encouragement. The team went to 10 classrooms and surprised the teachers, who had no idea they were selected as the recipients of the gifts. This is the second year Livermore Subaru has supported Junction Avenue Middle School by providing over $15,000 in supplies and donations over the two years.
Subaru Loves to Care initiative - Kofo M
For the past several years, Livermore Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and Kaiser Permanente - Dublin Cancer Center through the Subaru Loves to Care initiative. The partnership has involved delivering 80 comfy blankets, patient care kits, and messages of hope to cancer patients. This initiative has spread so much hope, love, and warmth to cancer patients in this local community! Russ, their GM and his amazing team members, had a great time personally delivering these items for staff to hand out to patients in treatment. The hospital staff were incredibly grateful for the gracious donation and it was such a beautiful moment when the staff handed them out to patients. It was as well a heartwarming experience for everyone who attended the blanket drop off! Thank you Subaru! :)
Sales Review from Jill C. - Ben G
"I just purchased a Crosstrek from Livermore Subaru. Chris was my sales guy and HE WAS AWESOME!! (So was another gentleman there but I don't get his name) Chris and the team went out of their way to accommodate my needs, worked with me on pricing and took the time to educate me on the vehicle. After I left I was out of the area and had questions...REBBECA got a service advisor (even tho the service area was closed) and answered all my questions. She then went out of her way to set me up on STARLINK. This was by far- the best buying experience ever. THANK YOU!!!"
Livermore Subaru Delivers Comfort and Support to Kaiser Permanente-Dublin Cancer Center - Amy F
The team at Livermore Subaru loaded up a fleet of Subaru vehicles on June 20, 2024 with patient "care kits" and headed to Kaiser Permanente-Dublin Cancer Center. While Livermore Subaru has participated in the Subaru Loves to Care initative for several years, this is the first time in 4 years that staff members have participated in an onsite drop off. Greeted by hospital nurses and executives, the team dropped off several boxes of comfort items including notes of support and encouragement to patients from Livermore Subaru staff members.
Livermore Subaru Donates Close to $28k to New Community Partner - Amy F
Livermore Subaru donated close to $28,000 dollars to its new community partner, Tri-Vally Haven. The proceeds, made possible through Subaru's Share the Love annual event, is the largest donation to date made by the dealership. Tri-Valley Haven is Livermore Subaru's new community partner and serves the Tri-Valley area through vital community programs that service adults and children who have experienced trauma.
Livermore Subaru Celebrates New Community Partner - Amy F
Livermore Subaru enjoyed an extra special Share the Love season by supporting their new community partner, Tri-Valley Haven. The non-profit organization serves adults and children who have experienced domestic violence, assault or homelessness in the Tri-Valley area. The organization was in overwhelming need of winter clothes this season and Livermore Subaru was thrilled to step in with the Share the Love initiative and provide over 150 coats in conjunction with Operation Warm. Adding to the positivity, the donation provided every child in the residence a coat, something that has never been accomplished by another donor. The drop-off day on February 15, 2024 was highlighted by Livermore Subaru's new General Manager, Russ Toll, and his team of dedicated staff members delivering the boxes of coats onsite at the Tri-Valley Haven campus. The partnership will continue through 2024 and will support the needs and services of Tri-Valley Haven through Subaru's Love Promise initiatives.
After loss, Dori finds a new companion at Livermore Subaru - Claire M
Dori Medina lost her beloved senior dog earlier this year -- and she had just decided that she missed the companionship of a dog, when she saw that Livermore Subaru was partnering with Valley Humane Society for an adoption event at their dealership on Make a Dog's Day. There were plenty of cute puppies and adult dogs at the event, but when Dori met Mary Shelley the puppy (now named LouLou), it was love at first sight. "She came right up to me, and jumped into my arms! I knew immediately that I was taking her home." Dori brought her new puppy home, and says that LouLou is "just the perfect dog". After losing her 17 year old dog, Dori says she's found a new best friend. "I've gained a ten pound rescue dog, but really LouLou is a member of the family!" LouLou fits right in with the Medina family, and has already made herself at home. She enjoys exploring her new neighborhood on walks with Dori, loves wearing sweaters around the house, and is playful and sweet-natured. Dori shares that she's incredibly grateful to Livermore Subaru for hosting such a great adoption event, and appreciates Valley Humane Society for making the adoption process easy and walking her through the process of bringing home a new puppy from start to finish. "And LouLou loves the Subaru gift box that we got when we adopted her!" Valley Humane Society is so grateful to Subaru, and the whole Livermore Subaru team, for making adoptions like this possible. Valley Humane Society is proud to partner with Livermore Subaru for Make a Dog's Day 2023, and we look forward to connecting more adopters with companion animals needing a home in collaboration with Subaru in the future!
